FAQ

Is this the official War Dogs store?

Yes. This is the team's own shop — not a third-party seller. [ADD: whether proceeds support the program, and how.]

How long will my order take?

Roughly 1–2 weeks door to door: 2–5 business days to print, 3–5 business days to ship. Full detail on the shipping page.

What size should I order for my kid?

Measure a shirt they already wear rather than guessing from their age — youth football kids are usually bigger than the age chart suggests. The size guide walks you through it in two minutes.

Can I get my player's name and number on it?

[NOT YET / YES — ANSWER THIS. Personalized name-and-number gear is the single most requested thing in youth sports stores. If you turn it on in Printful, say so here and link the products.]

Can I pick up my order at practice instead of paying shipping?

[ANSWER THIS — see the shipping page. If yes, say which day and where.]

Do you restock sold-out designs?

Most items are printed to order, so they don't sell out. Season-specific drops like the 2025 Champs collection are limited — once we close that season's store, it doesn't come back.

What if it doesn't fit?

Printed-to-order items can't be resold, so we can't take back a wrong-size order. Please measure first. If the item is damaged, misprinted, or not what you ordered, we'll replace it free — just send a photo within 30 days.

How do I wash it so the print lasts?

Cold wash, inside out, tumble dry low. Don't iron directly on the print and skip the dry cleaner. Done right, these hold up for seasons.

Can I order in bulk for the whole team?

[ANSWER — coaches, team moms and sponsors will ask. If you'll do a bulk rate or a group order, give them a contact and a minimum.]

Something else?

Use the contact page or DM us on Instagram. We answer fastest on Instagram.